Michael is an experienced retail industry professional. After obtaining a degree in Technical Communication in 2006, he has had exposure to retail branding, printing, business development, sales, and marketing in various retail organisations. He joined the Impala team in 2014 and is spearheading Impala’s development as Director of Business Development.

Mario has substantial Quality Assurance and Control Management experience in the Technical Communication field. His strong sense of technical terminology and language makes him an extraordinary communication expert and a living Content Management System. He has been with Impala for more than 10 years and heads the company’s Project Management and Production team.

As the Head of Quality Assurance, Chris is responsible for steering the team to deliver exceptional quality to our customers. He has more than 13 years of experience in compliance management for global retailers and a special interest in regulatory frameworks around the world. His experience of working in a testing laboratory, buying office, and now at an agency, gives Chris a comprehensive understanding of the entire supply chain.