User manual writing
Manual writing
Creating an instruction manual - Legally compliant technical writing & communication services
Creating an instruction manual - Legally compliant technical writing & communication services
The Impala advantage
More Than 10,000 Instructional Manuals Created:
We cover a wide range of categories, including household products, power tools, audio & video, ITE, technical products, equipment, etc.
High Education Standards:
75% of our full-time technical writers were awarded a Diploma (equal to a Master’s Degree) in Technical Communication.
Partnerships With Leading Testing Laboratories:
We have established close relationships with leading testing labs and institutions such as TÜV Rheinland and DEKRA (see the full list here).
Translations Services For More Than 30 Languages:
As an international agency with offices in Berlin, Hong Kong, Shenzhen, and Beijing we are able to translate into European languages, as well as Asian languages such as Chinese, Japanese, or Korean.
More Positive Customer Reviews On eCommerce Marketplaces:
Effective user manuals that enable your customers to assemble or put to use products safely and effortlessly will help boost positive reviews on your website, as well as e-commerce sites such as Amazon.
Lower Customer Service Costs:
Confusing and misleading user manuals are a nuisance to consumers and a cost driver for brands. Contact us to learn how we helped Canadian Tire reduce customer service costs by improving their user manuals.
The Impala advantage
More Than 10,000 Instructional Manuals Created:
We cover a wide range of categories, including household products, power tools, audio & video, ITE, technical products, equipment, etc.
High Education Standards:
75% of our full-time technical writers were awarded a Diploma (equal to a Master’s Degree) in Technical Communication.
Partnerships With Leading Testing Laboratories:
We have established close relationships with leading testing labs and institutions such as TÜV Rheinland and DEKRA (see the full list here).
Translations Services For More Than 30 Languages:
As an international agency with offices in Berlin, Hong Kong, Shenzhen, and Beijing we are able to translate into European languages, as well as Asian languages such as Chinese, Japanese, or Korean.
More Positive Customer Reviews On eCommerce Marketplaces:
Effective user manuals that enable your customers to assemble or put to use products safely and effortlessly will help boost positive reviews on your website, as well as e-commerce sites such as Amazon.
Lower Customer Service Costs:
Confusing and misleading user manuals are a nuisance to consumers and a cost driver for brands. Contact us to learn how we helped Canadian Tire reduce customer service costs by improving their user manuals.
Our global clients
Why work with us?
Why work with us?
Effective user guides are accurate, intuitive and compliant.
Why work with us?
Effective user guides are accurate, intuitive and compliant.
